Approve and apply stock count adjustments
Approve and apply stock count adjustments when the discrepancy review is complete and the counted quantities should update Shopify inventory.
Plan Requirement
Ops plan or higher.
Role Or Permission Requirement
approve_apply_adjustments is required. If Settings require separation of duties, the counter may not be allowed to approve their own adjustment request.
App Path
Shopify Admin > Apps > BackstockOps > Stock counts > open a count.
Direct app path: /app/stock-counts/{stockCountId}.
UI Labels
Approval and application use these labels:
Adjustment reasonAdjustment noteApprove adjustmentsApply adjustmentsApproved adjustmentApply approved adjustments
Steps
- Open the stock count.
- Review
Expected,Counted, discrepancy counts, andNet adjustment. - Choose an
Adjustment reason. - Add an
Adjustment notewhen the discrepancy needs context. - Select
Approve adjustments. - If an approval request appears, an eligible approver should select
Approve. - After the count is approved, select
Apply adjustmentsorApply approved adjustments. - Confirm the success state and spot-check the Shopify location inventory.
Shopify Read And Write Behavior
Approval records the decision in BackstockOps and audit history. Applying approved adjustments writes Shopify inventory adjustments for the affected location. BackstockOps does not write supplier records, purchase order fields, or transfer plans to Shopify as part of this action.
Expected Success State
The count shows an approved or adjusted state, the approved adjustment section includes the reason, adjustment lines, and net adjustment, and Shopify inventory reflects the applied adjustment.
Common Troubleshooting
Approve adjustmentsis disabled: the count may not be ready for review, or the user lacksapprove_apply_adjustments.Apply adjustmentsis disabled: the count must be approved before applying.- The approver cannot approve: separation-of-duties settings may require a different staff user.
- Shopify did not change: confirm the apply action completed and collect the count name, location, timestamp, and any error message for support.
Related Articles
- Stock Counts
- Run a stock count
- Zero missed stock count lines
- Configure BackstockOps settings
- Use BackstockOps workflow roles and approvals
Search Keywords
approve adjustment, apply adjustment, stock count approval, adjustment reason, adjustment note, Shopify inventory adjustment, separation of duties, approver