Purchase Order Receiving

Use purchase order receiving to record accepted and rejected units from a supplier shipment and update Shopify inventory for accepted units.

Plan Requirement

Purchase order receiving requires the Ops plan or higher.

Role Or Permission Requirement

When workflow roles are enforced, receive_inventory is required to receive units. approve_purchase_orders may be required for over-receipt approvals. print_labels is required to print receiving labels.

App Path

Shopify Admin > Apps > BackstockOps > Purchase orders > open a purchase order.

Direct app path: /app/purchase-orders/{purchaseOrderId}.

UI Labels

The purchase order detail page includes:

Receive inventory
Accepted
Rejected
Accepted units update Shopify inventory
Rejected units stay on the PO audit trail
Print labels
Upload a DYMO label template in Settings before printing labels

Related payment and document fields include Invoice number, Supplier order number, PO date, Invoice date, Ship date, Payment due, Paid date, Paid amount, Discount, Adjustment, Purchase tax, Shipping tax, Shipping, Duties, and Fees.

Shopify Read And Write Behavior

BackstockOps reads the purchase order, supplier, mapped variants, destination location, and current synced Shopify inventory context. Accepted received units update Shopify inventory at the purchase order destination location. Rejected units remain in BackstockOps history and do not adjust Shopify inventory.

Expected Success State

The PO status changes to partially received or received, received quantities update on the PO lines, the receipt history records accepted and rejected units, and Shopify inventory increases for accepted units.

Common Troubleshooting

Receive inventory is disabled: check the PO status and role permission.
A quantity exceeds the ordered amount: an over-receipt approval may be required.
Shopify inventory did not increase: confirm accepted units were entered, not only rejected units, and check for a Shopify update error.
Labels do not print: upload a DYMO label template in Settings and confirm the local printer can be detected.
Payment status looks wrong: update Payment due, Paid date, and Paid amount.

Receive a purchase order
Create Draft Purchase Orders
Create and Send a Purchase Order
Configure BackstockOps settings
Supplier-Specific PO CSV Exports

Search Keywords

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