Configure BackstockOps settings

Use Settings to control BackstockOps preferences, replenishment defaults, purchase order defaults, stock count behavior, report costs, labels, custom fields, Shopify sync, roles, approvals, audit logs, and public API access.

Plan Requirement

Settings are visible to installed stores with app access. Some groups require higher plans:

Starter: basic account, supplier, mapping, and setup settings.
Ops: purchase order, stock count, reports, labels, imports, and transfer-related operational settings.
Growth: forecast profiles, ABC analysis, custom sending domain, and related advanced settings.
Scale: workflow roles, approval controls, audit access controls, public API keys, and multiple sender identities.

Trial and development stores can test the broader workflow set.

Role Or Permission Requirement

When workflow roles are enforced, use manage_settings for settings changes, manage_roles for staff roles, view_audit_logs for audit review, and manage_api_keys for API key changes.

App Path

Shopify Admin > Apps > BackstockOps > Settings.

Direct app path: /app/settings.

Settings Tabs

The Settings page includes these tabs:

General
Replenishment
Purchase orders
Stock counts
Reports & costs
Labels & fields
Data & access

Important Labels

General settings include Date format, Unit-cost decimals, Account email, Shop owner, Privacy contact email, and Show cost pricing.

Purchase order settings include Default PO email subject, Default PO email message, Sending domain, Sender email, Sender name, tax defaults, and sender identity controls.

Stock count settings control count columns, barcode behavior, adjustment sort order, adjustment notes, adjustment cost display, and adjustment reasons.

Data & access includes Automatic real-time syncing, Allow manual inventory resync, Product image syncing, Staff permission model, BackstockOps workflow roles, Approval thresholds, Audit log, and Public API access.

Shopify Read And Write Behavior

Settings are stored in BackstockOps. Sync settings affect what BackstockOps reads from Shopify and when it refreshes data. Purchase order receiving and applied stock count adjustments are the workflows that write inventory changes to Shopify.

Expected Success State

After saving, the settings group shows a success message, later workflows use the saved values, and any plan-locked controls clearly indicate the plan required.

Common Troubleshooting

A setting is disabled: check plan access and role permissions.
A saved setting does not seem to affect a workflow: rerun the workflow, refresh synced data, or confirm the setting belongs to that workflow.
Custom sending domains do not verify: check DNS records in the domain provider.
DYMO printers are not detected: confirm DYMO software is installed and reachable by the browser.
Audit log is empty: governed actions must occur before events appear.

Use BackstockOps workflow roles and approvals
Public API Access
Manage BackstockOps Billing
Stock Counts
Purchase Order Receiving
Use BackstockOps reports

Search Keywords

settings, General, Replenishment, Purchase orders, Stock counts, Reports & costs, Labels & fields, Data & access, roles, approvals, audit log, public API, Shopify sync, DYMO, custom fields